1. If it turns out that the product is not available, the customer is notified and has the right to refund the amount or order another product of the same value. 2. The order cannot be modified or canceled after it has been handed over to the shipping company 3. Ensure that the data entered is correct. The company and DOOR SHIELD are not responsible for any delay due to incorrect data. 4. The company has the right to amend the prices of products by reducing or vice versa when needed throughout the year, and the price of the product does not change at the moment of purchase. 5. In the event of damage or loss of your order with the shipping company, we will immediately compensate you, provided that you inform us within a maximum period of one week from the shipment of the order. 6. When receiving the shipment from the shipping company is delayed, the company returns the shipment to us and to re-ship it to you, the freight value is transferred again 7. Upon the arrival of the returned shipment due to non-receipt, the customer is notified via e-mail and given the choice between re-shipping the order or refunding the value of the product. In the event of no response within a month from the date of notification, the customer is not entitled to claim the shipment or any compensation. 8. We guarantee that the product will arrive free of defects (tear, damage, or manufacturing defects). If a defect is found, the customer has the right to exchange it or get its value back within 3 days from the day he receives the product from the shipping company. He is not entitled to an exchange or refund after this period.